Convenient & Safe at Home
Whether you’re travelling for business, serving your Stay-Home Notice or wish to be tested voluntarily for Covid-19 for a greater peace of mind, MyCLNQ provides rapid Covid-19 and PCR swab tests, as well as serology tests at the convenience of your own home.
Schedule your at-home swab and serology test with MyCLNQ in as little as 24 hours.
How can MyCLNQ help you?
We only deploy qualified healthcare professionals.
We train our swabbers with qualified nurses.
We partner with HSA-approved laboratories.
RT-PCR (swab) tests
IgM/IgG antibody (serology) tests.
Express PCR Swab
4 to 6 hours
24 to 48 hours
24 to 48 hours
A swab test is done to test for the presence of a current infection. It is also known as the RT-PCR (Real Time- Polymerase Chain Reaction) swab test. The usual turnaround time for the test result is about 12 to 48 hours. Please opt for an Express Swab for test results to be out in about 2 to 3 hours post-test. A serology test (through blood-taking) helps to determine a past infection. It is also known as the IgG/IgM (Immunoglobulins) antibody test.
MyCLNQ operating hours are from 9.00 am to 9.00 pm every day. For urgent pre-departure tests and Persons on Stay-Home Notice swab tests, please submit and confirm your swab test booking requests by 12pm to get your test results on the same day. If your swab and serology test results are ready after 5.30pm on weekdays or 12.30pm on weekends, they will only be issued at 8.00am the following day.
Your health certificate will be issued to the email address that is indicated on the form.
If your health certificate has yet to reach your inbox, do check your junk mail and spam folders in case it was placed in those mailboxes.
You can head over to the Ministry of Foreign Affairs’ website to learn more about the testing requirements for each individual country.
The swab test will take 15 minutes while the serology test will take 15 to 30 minutes. Please note that before performing the swab test and serology test at your home, our staff will spend 5 minutes verifying some of your personal particulars such as your name and IC/passport number.
In compliance with MOH regulations, we will only be able to send your health certificate to a maximum of 2 email addresses.
The normal turnaround time is between 12 to 48 hours after the test sample has been submitted to the lab and the urgent turnaround time is within 8 hours after the test sample has been submitted to the lab. Additionally, swab and serology results which come out after 5.30pm on weekdays or 12.30pm on weekends will only be sent over at 8.00am the next day. Thus, we do not advise you to have the swab and serology test done on the same day as your flight. This is to take into account any delays.
Cancellation in more than 3 hours before appointment time: Full Refund (minus processing fee)
Cancellation in less than 3 hours before appointment time: 50% Refund
On-site cancellation: No Refund
Reschedule in more than 3 hours before appointment time: No penalty fees
Reschedule in less than 3 hours before appointment time: $53 Penalty Fees per applicant
No show for more than 30 minutes: $53 Penalty Fees per applicant
All cancellation, amendments, or dissemination of lab results will be tended to during operating hours only. Cancellation that takes place outside operating hours will not fall under the cancellation notice/subjected to MyCLNQ discretion.